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Microsoft’s internal tech support outsourced to Infosys

by Manav Mishra

Software giant Microsoft has announced that they have outsourced their internal tech support to Indian technology services giant, Infosys.

Microsoft Tech suport outsourced to Infosys
Microsoft Tech suport outsourced to Infosys

As per the agreement, Infosys will streamline implementation processes; simplify support and service, while at the same time lowering the enterprise costs through the use of the latest Microsoft solutions such as Windows 7.

Infosys will provide help desk support for 450 Microsoft locations worldwide, Microsoft aims at cost cutting with this step.

Microsoft claims that fully integrated solution developed by Infosys will help them enhance the delivery of computing services to their internal employees and partners.

Congrats!! To Infosys team, who grabbed this business from Microsoft, this definitely is going to get more jobs in India, like the Facebook’s India Office.

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