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RBI has provisions if you want to complain against banks

In my quest to find more online resource for Indian, I tumbled upon Reserve Bank of India, India’s central Bank, and exploring further I found RBI has provisions under Banking Ombudsman Scheme2006,  if you want to complain against certain deficiency in banking services.

The FAQ clearly states that

  • The Banking Ombudsman is person appointed by the Reserve Bank of India to redress customer complaints against certain deficiency in banking services.
  • The Banking Ombudsman Scheme, 2006 enables resolution of complaints of bank customers relating to certain services rendered by banks.
  • And it covers all Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banks are covered under the Scheme.

You can file a complaint by filling the form here and get more details by start reading here

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Posted on 23rd September 2009 by Ashish Mohta , An analyst who writes about undicscovered,unknown and untalked topics for people who want to to know more about India and Indians. All posts by Ashish Mohta | Connect with me @Twitter | Linkedin | Facebook | Stumble

5 Comments »

  • vishal said:

    HI RESPECTED SIR/MAM,
    My name is vishal s naik on the 11th of june 2010 my ICICI debit card got stuck in the CO-OPERATION BANK at dahisar (e)machine..it gave some errors with some kind of diagnostics running..i recived the money and after that this happened,the watch says come tommorw u will get it now when i went there the manager says there are some problems with the machine but ….he himself dose not know…and the manager like was least bothered while was talking with him more 2 people came and said that their card is also stuck..and the manager gave the same reply…MY CONCERN IS”IF THERE IS A PROBLEM STOP THE MACHINE …PUT A NOTICE THAT THE MACHINE IS OUT OF ORDER..SIMPLE…but the manager now says that go to the main branch and check if it is possible and try things and gave me a # to contact which no one answers or it is busy…( # – 22666734 )I WOULD REALY APPRECIATE IF SOME ACTION WILL BE TAKEN AGAINST THIS …as every individual dose not have time to go all the way to FORT area to check things…because the manager says that we try in 2 days or the card is gone and instead of understanding things was yelling.
    yours faithful;
    Vishal S.Naik
    mbl # 9833040067
    E-mail – vishalsnaik@gmail.com

    # 12 June 2010 at 2:26 pm
  • pankaj jain said:

    respected officer,
    i am pankaj jain, and i have a/c in central bank of india, sundernagar, malad (w). a/c no. is : 3073516927. And my father Ashok jain has a/c in central bank of india, Lakhnadon, distt. seoni, (M.P.).his a/c no. is : 1887414743. my father has transferred a cheque amount of 4,20,000 rs. (cheque no. 932234) in my a/c.now i want to withdraw that amount. we have given PAN no. of both. but malad branch is saying that this cheque will sending for clearing then after i can withdraw. but all this take much time & they are creating unneccesary trouble for us. please take immediate action for him.and reply soon.
    your’s faithfully
    pankaj jain
    mob. 9821608546

    # 6 July 2010 at 4:12 pm
  • pankaj jain said:

    espected officer,
    i am pankaj jain, and i have a/c in central bank of india, sundernagar, malad (w). a/c no. is : 3073516927. And my father Ashok jain has a/c in central bank of india, Lakhnadon, distt. seoni, (M.P.).his a/c no. is : 1887414743. my father has transferred a cheque amount of 4,20,000 rs. (cheque no. 932234) in my a/c.now i want to withdraw that amount. we have given PAN no. of both. but malad branch is saying that this cheque will sending for clearing then after i can withdraw. but all this take much time & they are creating unneccesary trouble for us. please take immediate action for him.and reply soon.
    your’s faithfully
    pankaj jain
    mob. 9821608546

    # 6 July 2010 at 4:15 pm
  • Sukharanjan Masid said:

    Respected officer,

    I am Shri Sukharanjan Masid, Bankimpally Madhyamgram, WV PIN 700129. I opened one FD a/c bearing no 910040018443536 with AXIS bank Ltd , Madhyamgram Branch, Kolkata 700129 . It was opened on 12.05.2010 for 35 months on MIS basis with interest @8.25 PA . Accordingly Rs 2048/ was credited to my SB a/c no547010100001045 on 12.06.2010. But to mutter surprise Rs 1297/ has been credited to my said SB a/c on 12.07.2010 by way of interest in stead of Rs 2010. The matter was immediately informed to the Manager of the concerened branch. But no action has yet been taken to credit the short amount/
    You are requested to kindly take up the matter with The Axis Bank Ltd for redressal of my grivance

    Thanking you,
    Regards
    Sukharanjan Masid
    Mob 9874317137

    # 18 July 2010 at 3:04 pm

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