TRAI asks operators not to charge high for SMS to 1900 for MNP

TRAI according to this official document has asked all the telecom operators to treat an SMS sent to 1900 as any other normal SMS and not as special SMS which are generally charged 5 or 6 Rupees. The total cost to switch using MNP should not be more than 19 and if a subscriber is charged so high, the total cost of MNP increases by 40% at least.

It says :

Now therefore, in exercise of powers conferred upon the Telecom Regulatory Authority of India under section 13, read with clause (b) of subsection (1) and sub-section (2) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997), and in order to protect interests of the consumers of telecom sector and to facilitate growth of telecom services in India and for the reasons mentioned in the preceding paragraphs, the Telecom Regulatory Authority of India hereby directs the Cellular Mobile Telephone Service Providers and Unified Access Service Providers to treat the SMS sent to short code number 1900 as ordinary SMS for the purpose

Trai SMS 1900Related : Steps for changing your Mobile Operator [ MNP ]

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2 comments

  1. It is a unethical means adopted by Relaince CDMA i applied for portability on 25th january with another service provider and from 27th my mobile no is disconnected and even my mobile instrument is blocked today is 6th day do you have any government office who takes care of the complaint please let me know on [email protected]

  2. It is a unethical means adopted by Relaince CDMA i applied for portability on 25th january with another service provider and from 27th my mobile no is disconnected and even my mobile instrument is blocked today is 6th day do you have any government office who takes care of the complaint please let me know on [email protected]