How to complain against Power Cut in India

Power cut in India is one of the most common problems that are faced by almost every people of the country, whether it is Kashmir to Kanyakumari or Assam to Gujrat. Every state has the same problem. It gets worse during the summer. Uttar Pradesh is one of the worst-affected states. It generates 2,600-megawatt hours and imports a further 3,700, but still has a shortage of about 1,800  during peak hours.

Reasons for a power cut:

There are many reasons which are responsible for the power cut. Some of them are as follows:

  • Voltage problem
  • Unplanned power cut
  • Major fault
  • Excess demand for electricity over the  supply

How can you complain against Power cut online?

  • Call Local Electricity Board
  • Electricity Call Center
  • Twitter

1] Call Local Electricity Board

Most of the states have their Electric Supply Board online. You need to find for your State. For example, people of Kolkata, Calcutta Electric Supply Corporation (CESC)offers you to submit your complaints and suggestions by just clicking your mouse.  What you need to do is open the CESC website, and you can register your complaint about the supply of the complaint, power theft, or any other complaints or suggestions by filing a form. However, you can also pay your bill online, i.e., e-billing.

Official Complaint Form for Powercuts

2] Electricity Call Center

Government of India has setup Electricity Call Centers. These call centers will make sure to take related complaints and efficient, assured, and timely services to the customers. These call centers work round the clock to receive customer complaints through several channels such as telephone, fax, email, etc. The telephone number 1912 is allotted explicitly to Electricity Call Centers for handling power supply related complaints.

  • Status of the complaint is periodically tracked and updated.
  • The customer can know the status of the complaints registered by contacting the call center personnel.
  • In case the complaint is not resolved within a specified time limit, the complaint is escalated to the notice of higher authorities for expediting the resolution process.

Electricity Call Centers are now available in the states of Tamil Nadu, Andhra Pradesh, and Karnataka. In the states such as Rajasthan, Delhi, Madhya Pradesh, etc. the call centers are at the various stages of implementation.

3] Active on Twitter? Try PowerCuts.in

Powercuts.in is an independent initiative by some folks on Twitter who have created a complete database of Powercuts happening all around in India.  If you are active on Twitter, you can use

  • A tweet with  #powercutindia or #PowerCutsIN or #PowercutsIndia and include location, from, planned or unplanned details.
  • Tweet back again when the power comes back with the same hashtag but add #back along with it.
  • You can also use this form which gives you the option for finding your location on Map Also.

PowerCuts in India

What else this service provides :

  • A graph which helps you find the frequency and can also be used by government officials.
  • Maps which helps to pinpoint location accurately.
  • Power Cut Alerts

How can we help the Electric board to reduce the power cut?

We can also help the electric board to minimize the power cut by simple adapting these points. The problem of power cut arises because the demand for electricity is more than its production. So now its our duty to save electricity and use it without wasting it.

  • Switch off the light and fans if you don’t need.
  • Switch off the washing machine when the clothes are dry enough – over drying makes them feel harsh and waste electricity.
  • Use fluorescent tubes. They use about a quarter of the electricity used by ordinary lights.
  • Don’t leave heating or cooling appliances on when rooms are unoccupied.

About Shweta Mohta

A housewife with a passion for travel, maps and India. She loves to find new places to visit, map the directions and can talk on, So you get smoother experience to Travel in India.

4 comments

  1. sevgili serseri kardeÅŸim hiçmi allah korkusu yok sende.ne biçim konuÅŸuyosun sen.ÅŸimdi beni dinle ve özür dile!birincisi ben aptal diyilim sarınşınsa hiç diÄŸilim.ikincisi erkek delisi falanda diÄŸilim(heralde sen öylesin orasını bilemem)üçüncüsü isimsiz benim kız ar±ÃmaÅŸÄkddördüncüsa¼ söylediÄŸin her hakaret için bir özür borçlusun.eÄŸer taÅŸ kalbinde ufacıkta olsa bir iman varsa sözlerini geri al.çünkü söylediÄŸin ÅŸeyleri ne ben nede burdaki yazı yazanlar haketmiyor!

  2. sevgili serseri kardeÅŸim hiçmi allah korkusu yok sende.ne biçim konuÅŸuyosun sen.ÅŸimdi beni dinle ve özür dile!birincisi ben aptal diyilim sarınşınsa hiç diÄŸilim.ikincisi erkek delisi falanda diÄŸilim(heralde sen öylesin orasını bilemem)üçüncüsü isimsiz benim kız ar±ÃmaÅŸÄkddördüncüsa¼ söylediÄŸin her hakaret için bir özür borçlusun.eÄŸer taÅŸ kalbinde ufacıkta olsa bir iman varsa sözlerini geri al.çünkü söylediÄŸin ÅŸeyleri ne ben nede burdaki yazı yazanlar haketmiyor!

  3. Highly fed up with electricity cuts in day as well as in night too in such a weather its really tough to take rest after working hard all day when we come to home there in no light.even in night too inverters also surrender infront of such long duration cuts….please take some appropriate action for babina people.its my humble request from Babina Cantt,Jhansi UP

  4. Ganesh Kumar Singh

    From last 3 day there is no electricity power.plz look into this matter

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